The company says its vision is to bridge the gap between people and machines through voice. Uniphore builds several products, including an AI-driven Intelligent Virtual Assistant, a service that verifies agents to reduce call center fraud, and an AI system that improves agent efficiency with in-call alerts. Uniphore offers a conversational customer service platform that is powered by AI and automation technologies. Uniphore Uniphore had been founded in 2008 by Ravi Saraogi and Umesh Sachdev, both of whom had graduated from Jaypee Institute of Information Technology in 2007. Here are the top 10 Indian startups that are working on conversational AI. Conversational AI is a good solution for Startups who are small in size and limited financially who don’t have the resources to engage with website visitors. Conversational AI is a form of Artificial Intelligence enabling people to converse with applications, websites, and devices in the form of human-like natural language via voice, text, touch or gesture input. Players across industries are increasingly using smart bots to transform customer engagement. ![]() Owing to the pandemic, the inability to have one-on-one conversations with customers led businesses to adapt artificial intelligence (AI) and cloud-based customer engagement platforms for seamless customer experience. ![]() Learn how these top 10 Indian startups are turning heads with conversational AI
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